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TJC CEO/Pres Dr. Chassin, Discusses Quality & Patient Safety

Dr. Mark Chassin discusses challenges and growth in performance for quality of care and patient safety with Dr. Nancy Foster, VP of AHA. Dr. Chassin discusses the importance of a balance between transparency for public accountability and the confidentiality of improvement measures, producing consistent excellent care with sustainable practices, and creating organizational cultures that foster committment to zero harm.

https://soundcloud.com/advancinghealth/chassin-podcast




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